Nanodog is Namibia’s first online computer shop. The website www.nanodog.org was originally launched in November 2006 and later changed to www.nanodog.net. The company was officially registered as Nanodog communications and devices cc in March 2007. In 2008 we opened our Office at Hyper City in Windhoek. Today Nanodog continues to grow at a steady pace with new users registering on the website daily.
In everything that we do and in every business decisions we make, we are driven by the following core business values:
Honesty
We will engage with our customers in an open and honest communication at all times, provide our customers with reliable information and ensure transparency in all our channels of communication.
Integrity
We will conduct our business with high regard for proper business ethics and will perform our tasks to the best of our abilities.
Teamwork
We value every member of our team and acknowledge that we can perform better and serve our customers more efficiently if we work together cohesively, in an environment that is conducive to growth and interdependence.
Accountability
We take responsibility for all our actions, we set clear and achievable goals and we consistently measure our results in order to improve our business operations.
Customer Satisfaction
We aspire to develop with our customer a mutually beneficial relationship that extends beyond our products and services – we would like to delight them by exceeding their expectations, understanding their needs, and providing them with a pleasant experience in all our encounters.
Our services ranging from providing information about a product, to supplying the product as well as to support the finished product to the end user. We only offer the latest and greatest of innovative high quality computer products. We provide our customers with a good 'knowledge' about the product we sell, to get a better understanding and to be able to make a sound decision before buying the product. We also provide a good solution, not merely selling a product which does not meet our customers’ requirements.
We can supply fully user customised system configuration to suit the different needs of each user.
You can order and pick-up from our offices or we can send any part(s) or computer system country wide by courier completely free of charge.
We accept all major Credit cards, COD (Cash On Delivery) or you can deposit cash directly into our bank account for faster processing and despatch.
Our commitment is that we will always strive to improve ourselves so we can better service our customers.
In order to improve our turn-around time to process orders, we encourage that all orders must be placed on our website prior to pick up.